Housekeeping

Up the driveway

The jug's whole journey — warehouse, van, driveway, doorstep — belongs to the partner storefront. Speed, cost and carrier are all set at its checkout, where members of its delivery program usually see the quickest windows.

Nothing in the catalog needs special freight. Concentrates, pails and granules all ship as ordinary parcels: no hazmat sticker, no signature, no adult present. The 5-gallon sizes are simply heavy — plan the carry from porch to shed accordingly.

On arrival: store bottles and pails somewhere shaded and out of a dog's reach, and read the label before the first pour. Concentrate keeps well; mixed solution is best used the day you mix it.

Tracking numbers, late vans and split shipments all live in the storefront's order history, which untangles them faster than we ever could from here.